Role: Complaint Investigator
As a complaint investigator, the candidate will be responsible for the below activities:

1. Review and understand complaints received from market. Analyse the complaint from all
   the aspects to initiate investigation.
2. Review and understand various clinical/non-clinical adverse events that may be
   associated with the complaints.
3. Assess various literature publications and handle complaints generated out of those.
4. Inspect and investigate medical devices from a visual, functional and dimensional
   standpoint. The candidate must be well verse with engineering drawing and design.
5. Review risk management file and assess risk concerning a complaint from the market.
6. Review NC and CAPA and be able to identify any occurrence of an NC.
7. Draft conclusion of the overall investigation performed in a precise manner, covering all
   the aspects and clearly presenting the root cause.
8. Good command over written and spoken English.
   Contribute in overall process improvement activities.