Futuresite

Customer Support Executive

Futuresite

Futuresite

Customer Support Executive

Futuresite

salary

Annual salary: INR 0 to 5000 monthly

experience

Experience: 3 month

location

Location: Lucknow +1

notice period

Notice period: Immediate

Posted 981 days ago

Job Description

Job Description:

- Respond promptly to customer inquiries via various channels, including email, chat, and
social media.
- Resolve customer issues and ensure a positive shopping experience, handling returns,
refunds, and exchanges when necessary.
- Collaborate with other teams to address product-related concerns and continuously improve
customer satisfaction.
- Provide product information, sizing assistance, and styling advice to enhance the overall
shopping journey.
- Salary: Starting at 5000 per month.

Skills required

Mandatory skills

Communication Skills

Customer handling

Email handling

chat

All available locations

Lucknow

Hybrid

About Futuresite

A hybrid commerce platform for selling goods and services to India’s valuable population. With our vendors and manufacturers majorly being micro-sale or home based manufacturers.